In a world where Health and Sustainability are paramount, Re-Action! is leading the charge as a social enterprise that pioneers transformative learning, corporate sustainability services, operational research, program monitoring, evaluation, and reporting (MER), while also brokering Public Private Partnerships. Using a “fit for purpose” IT support assists Re-Action! in their solution implementation which has a lasting benefit for society.
The Challenge
Over two decades ago, the leadership team of Re-Action! understood the need for a reliable IT partner to support their growth journey. Recognising the critical role of IT operations in client service delivery, they wisely chose Zinia as their IT provider from the start.
With a core team of 30 employees and a projects team of up to 150 contractors, Re-Action! requires agile scaling and a robust IT infrastructure to meet client commitments. The need for stable connectivity was amplified when the COVID-19 pandemic struck in 2020, forcing a swift shift towards remote working and real-time data access.
The Solutions
Zinia, as Re-Action’s in-house IT department, has been instrumental in providing a range of services, from connectivity to hardware, on-site support, server management, and more. Today, Re-Action! boasts a hybrid Cloud environment with on-site servers for internet and email and Cloud-based data storage, applications, and backups.
Zinia offers a comprehensive suite of services, including IT monitoring, management, and support, endpoint security, Office365 services, server backup solutions, and dedicated fibre lines, ensuring robust and resilient IT infrastructure.
The Benefits
The partnership with Zinia has yielded impressive results, with rapid IT issue resolution minimising downtime. Consistent IT reliability translates to consistent service delivery, enabling Re-Action! to stand shoulder to shoulder with industry giants.
This partnership not only ensures project success but also safeguards Re-Action’s intellectual property with strong IT security.
Testimonial
“Zinia can be complimented for their customer-centric approach with excellent planning and foresight, they never shoot-from-the-hip, rather they give us confidence that the right solution will be implemented from the outset.”
“Zinia has become a trusted partner of ours due to their absolute consistency, good calibre resources, and responsiveness. We have peace of mind that they will stay with the issue until it is resolved and will recommend the best solutions for the business now and into the future.”
“Their CIO-level resources are ahead of technology advancements and keep us abreast of new solutions that will improve our business.”
Reinhold Just, Re-Action! CEO
